Canon PIXMA MP240 All-In-One Photo Printer

5 comments

1. 

   Gerhardt Popwell on December 28, 2009 at 11:19 pm

   I bought this printer in October 2008 after reading several positive reviews. I would like to offer a strongly dissenting opinion!

   The printer barely lasted a year before the paper feed broke. Mind you, I used this strictly for the occasional home print job. No photos, just text. I doubt I printed more than 100 pages in the year I had it. Yet it still broke. When I contacted tech support, they told me it would cost more than the printer was worth to fix it.

   I contacted Canon “customer service,” but was informed that it only has a 90-day warranty. Clearly, they expect this to break quickly. I don’t consider a printer a disposable item, but Canon sure must. Worse than the useless warranty was the fact that Canon didn’t offer to rectify the situation at all. My last printer was an Epson. It also broke after the warranty had expired, but when I contacted THEM, they agreed that the printer should not have broken under such light use. Epson provided me with a replacement printer free of charge. Even shipping was included. Canon, on the other hand, wouldn’t even admit that it was ridiculous for a printer to break so quickly. Their only response was to offer me a ‘Loyalty Bonus’ of 15% off my next Canon printer. As if I would ever buy one of their shoddy products again! No thanks.

   BTW – The scanner is useless, as well, producing images that are absolutely unreadable. All in all, a disappointing piece of junk. I will NEVER buy a Canon product again after dealing with their incredibly poor customer service.

2. 

   N. Jurkowski on December 29, 2009 at 1:02 am

   First off, I want to warn everyone that this printer DOES NOT COME WITH A USB CABLE. I even contacted Canon directly and was told that these don’t include the USB cable! What a crock–I had to buy a cable before I could even test it!
   
   Next, I finally got it going, and after all of the noise of the unit resetting itself several times it, finally, reliably prints out great and at a fast speed.

   So, this printer would have gotten 5 stars if it a) came with a USB cable; and b) doesn’t have to reset itself so many times before printing the first page of each print. However, reading the reviews of other printers, these are the best you can find around the $50 mark for an all-in-one so I’m moderately happy with my purchase.

3. 

   a reader on December 29, 2009 at 3:09 am

   I am a light user. I’d printed maybe 200 pages over the 6 months I’ve owned it. Documents only. When it worked, it worked well enough — no complaints about the print quality; mainly text.

   BUT — two weeks ago I printed a few pages with no problems, turned it off, turned it on a few hours later, and was greeted by the main green display blinking an alternating “3″ and an “E”. It could not be reset and it would not accept any print jobs.

   The supplied software diagnosed a paper jam and suggested I clear it. The thing is, there was no paper in the printer at all, not even a jammed scrap, so there was nothing to clear.

   The online help suggested turning it off, unplugging everything including the power cable, and waiting a while. (???) I did so, waiting 3 hours. Problem remained.

   Emailed Canon, giving them all the details, including of course the printer model. Four days later they write back asking me to give them the model name again. I did, and that was the last I’ve heard from them.

   Maybe mine was defective. Still, Canon is not doing much to remedy the defect. Meanwhile I can’t print.

   A readers’ response to another 1 star review suggests my problem isn’t unique.

4. 

   BOP on December 29, 2009 at 4:15 am

   For the low volume user this printer is all someone needs. It may even be of value for the moderate volume user. It’s an excellent printer with great quality and for the price you can’t beat it.

5. 

   Linda L. Stutts on December 29, 2009 at 6:59 am

   The printer was better than I expected. It was delivered faster than expected too.