Comments on: Canon PIXMA MX330 Inkjet All-In-One Printer

By: Holly Beckrich

Holly Beckrich — Tue, 08 Dec 2009 08:24:04 +0000

This is by far the worst printer that I have ever owned. I bought in April 2009 & last week it quit working. It won’t even power on, I was hesitant to contact customer service because of the rudeness that I had to deal with the last time I contacted them. I contacted them in May to try to get find out about Linux drivers for my dual boot computer (Linux/Windows), I was told that since I live in the US I should only use Windows or Mac. I should have returned right then but I found a driver that would get to work, so I kept it. This time they were much politer, but still just as useless. I was told unplug wait 10-20 seconds & plug it back in. If that didn’t work, try doing it again. They told me that since it was less than a year old, they could send me a refurbished one. Refurbished?? Ok, so if a new lasts less than 6 months, how long would a refurbished one last? 3 months? No thanks, I’m going back to HP. They build printers that last & have Linux drivers.

By: R. Sears

R. Sears — Tue, 08 Dec 2009 06:19:25 +0000

This is the most obnoxious printer I have ever encountered. IT constantly beeps at me that it is jammed when it is not. It spits out blank sheets of paper after blank sheets of paper before it will print and is ALWAYS saying it is jammed when in fact it is not. Save your sanity and purchase something else!

By: B. Kim

B. Kim — Tue, 08 Dec 2009 04:12:02 +0000

I used the Canon pixma 330 for about 2 weeks and then it broke down. The paper would not load and enter into the unit; it would just make a poor attempt by just grabbing and wrinkling the paper but the paper would not enter the unit. I called Canon to troubleshoot and they said that it was defective and they just sent me another unit a few days ago. Hopefully this unit will last longer…..we’ll see.

By: Stephen Groff

Stephen Groff — Tue, 08 Dec 2009 02:44:19 +0000

I purchased a MP350 printer about one and a half years ago. I rarely used the product (printed under 50 pages). I received the error message `6B00' and called tech support. After waiting on hold for a considerable amount of time, I was told the error required service, but that the service cost would likely exceed the cost of the printer. The service centre was also well outside of the city (and I am in a major metro area). Given I was outside of the warranty period, it would not be covered (despite it being a defect given the very low use). I followed up with a Manager (Ravi Pawa) who informed me they would not do anything other then offer a 20% discount on their site (which is more expensive vs. the big box stores so it means little and I am now sticking to other brands).
I recommend consumers avoid Canon printers and stick with companies that choose to stand behind their products when it is clearly a defect on their end (even if it is just outside the warranty period).

By: G. WU

G. WU — Tue, 08 Dec 2009 02:07:15 +0000

Just bought one based on the reviews provided here. Have not used it yet.It is extremely ridiculous that the USB cable is not included in the package (Nowhere can I see the indication that the USB cable is not inculded in the printer.), while the telephone line is included in the package.Is this a fax machine or a printer? The USB cable usually comes with the printer when I use other brand printers, such as Lexmark. I Will never buy canon printer in the future!!!!!