Comments on: Laplink PC Mover Moving Kit

By: Querube C. Quiroz

Querube C. Quiroz — Sun, 20 Dec 2009 03:03:18 +0000

This product worked efficiently in a speedy manner. Did not take long to transfer data between computers. Program is excellent, everything is done automatically with a few keystrokes command.

By: tomR

tomR — Sun, 20 Dec 2009 02:00:29 +0000

PCmover was a big help to me in transfering data and prograns to my new PC.

By: L. Campbell

L. Campbell — Sun, 20 Dec 2009 00:52:19 +0000

This product is okay if you don’t know much about computers. It did not transfer my licenses for my downloaded music, which is a bummer because now I can’t listen to it. I don’t know what happened or how to fix it, so I’m out about $80 worth of music.

By: Jerrold L. Wheaton

Jerrold L. Wheaton — Sat, 19 Dec 2009 23:07:03 +0000

Laplink is a usefull but dangerous utility. One needs to be extremely careful when using this software

By: Mama to Aid'nAsh

Mama to Aid'nAsh — Sat, 19 Dec 2009 22:22:25 +0000

I realize that my review is not about this product, but I think it is relevant to potential purchasers of Avanquest products. I do not know anything about this particular program, but have had considerable difficulty with Avanquest as detailed below.

I purchased My Ultimate Organizer 7.0 via download and subsequent key.

I am not making this up - the product displayed a message in Serbo-Croatian telling me the key had expired.

Four hours later with Technical Support and the problem is still not resolved (despite erasing the program, reinstalling, trying different keys, searching the Windows Registry, etc). It takes a full hour on hold to get a technical support representative and at the conclusion of the last session, I was told to contact Customer Service for a CD copy in the hopes that that would resolve the issue. Now Customer Service tells me Technical Support must send me the copy, although Technical Support says otherwise. I am out $30 for a program that is at this point, totally useless, and left adrift by Avanquest who has my money and refuses to help me.

I would purchase Avanquest products with extreme caution. If you have a Technical Support issue, you will have to wait a minimum of 60 minutes on hold (no 800 number), and then get fairly substandard service after that.