By: S. Bennett

S. Bennett — Sat, 21 Nov 2009 15:42:01 +0000

First, the motorized wall mount surpasses our expectations. It works almost silently as it smoothly moves our 37″ Vizio flatscreen HD television through the various positions possible with the unit. It allows the television to be seen clearly from every seat in our family/media room. The unit rates extremely high on the “coolness” chart as well. Our friends have seen it work and went from a skeptical “what now…” attitude to one of “that’s cool”.

I am very pleased with the ease we had in installing it. The hardware we needed (as well as that for many other televisions) was included, including a unique but reliable studfinder that doesn’t rely upon finding nail heads in the studs under the sheetrock to identify each stud.

Here’s the kicker… there was a component in the set we got that didn’t work after an initial effort. I called the 24 hour help line, and got a very pleasant young lady who tried to assist, but couldn’t. She notified their technicians and they sent the new part to me which arrived at our home just 6 days after my first call. This may sound like a long time, but they sent it two day fed ex, and spared no expense getting the package to us as soon as possible.

Now, the wall mount works perfectly (and was perfectly easy to install) and I know that I can rely on the sales, marketing, and engineering people at Elexa Consumer Products to take care of things professionally and swiftly should we have any other problems in the future, which I do not anticipate.

Comments on: Level Mount DC42SM Articulating Motorized Wall Mount for 10″ to 42″ Displays

By: S. Bennett