Samsung HT-BD3252T/XAA Blu-ray Home Theater System

5 comments

1. 

   linnr on December 26, 2009 at 2:33 pm

   I purchased two Samsung HD TVs and Home Theater Systems. All worked as advertised except one Home Theater System (Model HD-BD1200T) quit working. I won’t bore anyone with the play-by-play experience I have had with Samsung warranty service, but suffice it to say that after numerous conversations with multiple levels of Samsung Customer Service and the passage of about 8 weeks, I have just today (as requested by Samsung) delivered the whole system to UPS. Samsung says that there are no parts to fix my unit, that the unit is no longer available for a replacement and that they will ship me a new and comparable unit when they receive the whole system back in California. I hope this happens. However, in the meantime, I am out additional money to have UPS pack the speakers and controller with no real assurance that the very inefficient Samsung Customer Service apparatus will deliver.

2. 

   ESJ on December 26, 2009 at 4:20 pm

   I got this system at Sam’s Club on Black Friday for $398. I’m not sure if this one comes with an Ipod dock, but the one at Sam’s did. It took a couple of hours to set up, and you need to buy the wireless LAN adapter in order for the Netflix and Pandora to work. You will also need a good optical audio cable in order to get your cable box to play through this system. If you buy top of the line stuff, these things will cost approximately $145 more, but then you will be all set. I could not be happier with this system.

   I looked at several systems to stream Netflix and Pandora, but ultimately decided on this one because the Black Friday price was right. The streaming media works perfectly, and the quality of sound is excellent. This system has everything I wanted and is well worth the money.

3. 

   Unhappy with Samsung on December 26, 2009 at 5:27 pm

   Do not buy a Samsung home theater – the company does not stand by its products! I bought this system through Amazon, and one of the speakers did not work. Of course, I only found this out after installing everything in my living room (2 hours or so). At first, Samsumg assured me that they would send a new speaker. Two months later (and no new speaker), I am told that I was “misinformed”, and the only solution is to package EVERYTHING back up and send it to Samsung “for evaluation and possible repair”. No amount of begging on my part can change their mind, they refuse to accept just the faulty speaker for repair. This policy is so onerous that it is clearly designed to prevent returns and repairs altogether. Of course I will not undo my installation and somehow repackage everything…

   So buyer beware: once you buy, Samsung will not replace or repair their product in any reasonable fashion!

4. 

   Sooner Techy on December 26, 2009 at 5:40 pm

   I purchased this unit at the same time as I purchased a Samsung 55″ LED LCD TV. They work flawlessly together, and through the Any-Net connection when you turn the TV off while listening to it through the unit, it turns off as well. It is extremely easy to set-up and get hooked to my network via the wireless set-up. I also subscribe to Netflix and it works great to watch all the instant movies in my que. All in all it has a good sound and takes up very little space.

5. 

   Bookman on December 26, 2009 at 8:35 pm

   Just bought the Samsung HT-BD3252T/XAA Blue Ray Home Theater system and am pleased with both the sound and vision but am still in the testing stage. I played the Goodfellas blu-ray dvd last night and the clarity was everything I could have hoped for. This morning I played The Allman Brothers “Eat a Peach” and cranked it up while the wife was away. I did adjust the subwoofer to a highter than normal setting but could hear Berry Oakley’s bass notes better than any of my previously owned “boxed” systems I’ve had. I don’t have a ton of money to buy the best of the best audio system but am enjoying my dvds and music cds on this particular Samsung package. The assembly took a bit over an hour and was no more difficult than other systems I have put together. I am still learning how to use the remote as it is supposed to sync up with the Samsung TV remote so that only one needs to utilized. I did not grade this unit a 5 because I could not compare it to other systems currently for sale but “I like it”.