Probably works great, but if you have a mac, it doesn’t work at all so i had to return it.

It’s not ipod caliber quality, the only reason you’d get it is for the Rhapsody service. If you are not highly technical and patient, move on!

Player itself works fine.

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Edit – 4 days after getting this thing synced properly, it decided the device was no longer authorized to play the DRM’d music. Only Rhapsody songs that are added again seem to work. Filling the 8 gigs over a USB 2.0 connection takes hours.

All this after upgrading to the latest version of Rhapsody, the latest version of Windows Media Player, and the latest firmware for the player. Further investigation indicates this sort of thing is a common problem with the Plays for Sure protocol used by the Sansa to integrate with the music subscription services, though Rhapsody seems to have the worst reputation. That could mean it’s just the most popular.

Get an ipod. They’re #1 for a reason. A lot of the high reviews and comments on reviews for this product are either people that haven’t used it with a music subscription service or viral marketing from Real or Sandisk.

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Hopefully the final Edit –

We finally got this thing to work right. It turns out that if part of the memory gets corrupted, the DRM doesn’t work properly, resulting in the problems described above. Oddly enough, you have to reformat the player using windows, like you would a 3.5″ floppy disk. Since doing this it has worked almost flawlessly. I’d bump the rating from 2 stars to 4 if Amazon would let me.

Rhapsody technical support was no help, BTW. We installed Napster as a last ditch effort to get the thing working, and the first thing the application told us to do was fix the corrupted memory by reformating the player. Too bad for Napster it made Rhapsody work again as well.