Comments on: Seagate FreeAgent Go 250 GB USB 2.0 Portable External Hard Drive-Champagne Gold ST902503FKA2E1-RK

By: Annette Moore

Annette Moore — Sat, 14 Nov 2009 05:34:53 +0000

I have just lost over 400 GB of videos and video projects thanks to this seagate drive. After having an unfortunate experience with a previous external drive I decided to turn to Seagate. However, I will never buy another Seagate drive. Much of the video material I lost is irreplaceable.For example, video of the funeral of my neighbor's 7-year old daughter who just died from a brief illness - the ability to replicate that for her mother is now impossible.

One by one my three partitioned drives disappeared from my desktop. I use an iMac and I tried to verify and repair the failing disks but that failed to work. Now the drive appears on disk utility, when it feels like, as just one hard drive - seemingly no longer partitioned. I know that if I do an "erase" I may regain the use (however temporary) of the drive, but my interest is in recovering my precious data. How am I supposed to do this? What's the point of having a back-up drive if that drive is guaranteed to do the very thing that causes us to do backups - crash.

While these companies state that they are not responsible for replacing data and may offer to replace a malfunctioning hard drive, they must value their customer base enough to understand, and the Bureau of Standards must insist, that if they cannot guarantee above 75% reliability of the drive and data recovery, that the company never begin toying with people's livelihood, memories and trust in the first place. I am beyond upset. I feel violated and helpless.

I am waiting on the announcement of a lawsuit against this company so I can get my personal satisfaction. If anyone has a link to any site claiming to do such please notify me.

By: G. Singh

G. Singh — Sat, 14 Nov 2009 03:53:57 +0000

I bought Seagate Freeagent Go. It got spoilt within 6 months with some critical data. Post that I called segate customer service for help in recovering my data. They asked me to pay them somewhere around 2500 dollars as data recovery charges.

I decided to live without my data and threw the external memory away. promising never to buy seagate products again.

By: Sonny Swords

Sonny Swords — Sat, 14 Nov 2009 01:11:41 +0000

I purchased thisSeagate ST905003FAA2E1-RK FreeAgent Go 500 GB USB 2.0 Portable External Hard Drive (Black) to use on my mac book pro and it does not seem to work. It appears that this is intended to work on Windows PC only but I can’t find any information nor help from Seagate. I don’t know if I will ever buy another Seagate product becuse their customer support seems to be non-existent. The product description should state Windows PC only if above is true.

By: TJMJr

TJMJr — Fri, 13 Nov 2009 22:46:32 +0000

I cannot rate this product as I never installed either shipment I received. I reurned them both without opening due to insufficient packing material. I received the first one with virtually NO packing material at all and the HD was just bouncing around inside the box. I returned it with this specific complaint. The 2nd one I received was packed only marginally better and it made me think maybe I’m getting one somebody sent back for the same reason.

The return process was painless and I applaud Amazon for this but their packaging of a fragile piece of hardware was horrible and I will be limiting my future purchases from Amazon to non-fragile items like books and dog vitamins.

By: Greg-O-Wii

Greg-O-Wii — Fri, 13 Nov 2009 22:46:24 +0000

I’ve purchased a Seagate drive in the past and it had to be replaced over 5 times. within a year.

Totally unacceptable. Guess why the sale price is so much