Sony VAIO VGN-FW550F/B 16.4-Inch Black Laptop

5 comments

1. 

   GentlemanXP on December 8, 2009 at 3:28 pm

   I bought a Sony VAIO VGN-FW280J/H 16.4-Inch Laptop (2.26 GHz Intel Core 2 Duo P8400 Processor, 4 GB RAM, 7200 RPM 320 GB Hard Drive, BD-RW, Vista Premium) Gray, in May 2009 for the good price of USD 999.99. I didn’t open the box for about one month, because I have 2 other Laptops an Apple and a HP.
   
   Then I used this Sony for about 2 months as a desktop, but not that much, so I didn’t move or bring this Sony on th go. Then for somehow it builds moisture inside the LCD, I believe due to the hot weather, I contacted Sony Support, they asked me to send the unit to Sony Repair in San Diego which I did and they received the unit on 10.05.2009. Yesterday on 10.20.2009 at 8 pm I got an email saying that the repair estimate is USD 699.99 plus tax, whaaaaaat?…I called right away asked them to send it back, this is crazy…
   
   I just can not believe that this is a SONY, one of the biggest company in electronics/multimedia/movie industry.
   
   I will never ever buy a sony anymore…
   
   Below is the email that I got from Sony Repair:

   Dear Valued Sony Customer

   We have completed the repair estimate for your unit based on the
   
   information you provided us. The estimated charge for your repair is
   
   $699.99 plus applicable sales tax. Please contact us at your earliest
   
   convenience by phone or email to approve or refuse this estimate. Our
   
   contact information is listed below. To help us expedite your repair
   
   please have your credit card number ready when you call. For your
   
   security we do not suggest including your credit card number in an email
   
   response.

   Thank you for choosing Sony and feel free to contact us if you have any
   
   questions regarding your service request.

   Customer Information
   
   Notification: 000300006324
   
   Model : VGNFW280J/H
   
   Serial : 28281639-3001748

   Sony Service Contact Information
   
   Location: SAN DIEGO, CA
   
   Phone number: (866) 942-9667 9:00AM – 4:00PM PST
   

2. 

   J. Radell on December 8, 2009 at 3:48 pm

   Could be great, but the keyboard is a miss, and the touchpad is a HUGE miss. It looks good but scrolling with the touch pad is very erratic. Thank god i could return it. I’ve got a 3.5 year old dell that scrolls really smothly. They ruined a great computer with a crappy touchpad. I’ll research and be sure to never buy a laptop with an ALPS touchpad. Synaptics is MUCH better!

3. 

   Laxmi K. Sarda on December 8, 2009 at 5:00 pm

   The laptop performance is quite good. Overall build is solid. But the keyboard looks cheap. The display isn’t great either. Colors look dull. Sound isn’t impressive. There isn’t much to say about the looks. It’s good value for money if you consider processor, video card, blu-ray etc. But it isn’t an exciting laptop and I am going to return mine.

4. 

   David J. Sussman on December 8, 2009 at 6:11 pm

   Sony makes the finest computer on the market. You can take the Dells, HPs, Toshibas and whatever and dump em all. The screen is super and Windows 7 is just great. Takes a minute to learn. Someone gave the keyboard a bad review..I have no idea what they’re talking about..it’s great, just like the rest of this puter.

5. 

   SISLEY on December 8, 2009 at 6:31 pm

   I have bought this labtop after my acer that served me about 4 years (thanks Acer).I decided to buy a new one so I made extensive reserch and finaly got my decision to buy this modle .
   
   This is my opinion afer one week of use:
   
   1) You will get the best ever keybord you can not find it in ant other labtop brand except MAC of course
   
   2)The processor with 2.53 Intel Core2 due with centerion2 tec is really fast .
   
   3)Fantastic 16.4 screen that make watching movie on it very nice.
   
   4) the speakers are very loud on MAX
   
   5)windoes 7 is running smoothely .
   
   really no body like sony (if it made in China)