Toshiba 19LV505 19-Inch 720p LCD HDTV with Built-in DVD Player, Black

5 comments

1. 

   trippenhammer on February 9, 2010 at 2:36 pm

   Avoid Toshiba Products.

   I purchased their (expensive) SD 5000 HD player, and it broke for no reason just after 1 year. Customer service was worse than useless. This company’s products should be avoided.

2. 

   W. Faidley on February 9, 2010 at 3:45 pm

   Nice TV, but muting feature is poorly designed and I am returning my unit. When you press “mute” it mutes 1/2, then you have to press mute again to mute the sound all the way. This is a standard feature (not a service issue) and it cannot be altered.

3. 

   Ginger on February 9, 2010 at 5:08 pm

   I bought this sleek little gadget because I don’t have a cable hook-up in this room! You need a separate antenna which I got from Radio Shack which was a better-quality. It doesn’t work well at all. The antenna needs to be repositioned for each different channel, and sometimes all I get is snow and LOUD static! When there is a picture at all, only occasionally is it high definition-looking! Little old gals like me should not buy this product unless you will have a cable t.v. connection.

4. 

   L. Fiochetta on February 9, 2010 at 6:45 pm

   We bought a TV/DVD combo from Toshiba as a gift from Santa last year for my 8-year old so that she could watch her Full House and Lizzie McGuire movies on it in her bedroom. Unfortunately, after 4 months, the tv’s picture stopped working. She told me to send it back to Santa, so off it went to our local authorized Toshiba repairman, as you cannot return these items to Amazon after a certain period of time. We were told by Toshiba that the tv was under full warranty for parts and service. The repairman said no. We would have to pay at least $80 in service repairs. Well, it’s been six months and we have yet to see our tv. The part that was supposedly broken was out of stock. Toshiba has sent out part after part after part…spending more in shipping and parts I’m sure than we actually paid for the tv. Now they are shipping out their 4th part…and we still have no tv and it’s November. NOTE: the Toshiba representatives were rude and their supervisor (Dave Thomson) was scripted and condescending. TOSHIBA DOES NOT STAND BY THEIR PRODUCT AND DOES NOT HELP ITS CUSTOMERS.

   My daughter got so upset that Santa didn’t return her tv that we had to buy her another tv a few months ago. Then, she overheard one of the numerous heated discussions between my husband and Toshiba. Every time my husband called, we were told the issue would be “escalated”. The representatives are scripted and said whatever they could to passify us. In the end, we were told by Toshiba’s supervisor (Dave Thomson) that this was their final decision…to just continue to keep trying to fix an inferior product with no hope that it may get fixed. By the time we get the tv back, if we get it back, it will no longer be under warranty.

   In the end, with no return of her original tv and the numerous phone calls to/from Toshiba, my daughter finally got the clue and realized Santa doesn’t exist. Thanks Toshiba. MAY NO PARENT EVER RELY ON YOUR PRODUCT AGAIN! THE TECHNOLOGY IS LOUSY AND YOUR CUSTOMER SERVICE IS AN EMBARRASSMENT! GIVEN HOW TIGHT CONSUMERS’ WALLETS ARE THIS SEASON, I HOPE PEOPLE LOOK PASSED YOUR BRAND AND SELECT A BETTER CHOICE.

   FYI…When we purchased the tv, it was not made clear to us that it would be outdated within 14 months with the switch to digital.

   Happy Holidays from a very dissatisfied customer.

5. 

   John Haeberle on February 9, 2010 at 7:49 pm

   This is the second 19″ DVD TV Combo my wife and I purchased. Great picture!